BT: Company Profile
BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Our principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services.
BT: Our Strategy
Our aim is to build long-term partnerships with our customers. With their support, we aim to maximise the potential of our traditional business, through a combination of enhanced quality of service, creative marketing, innovative pricing and cost efficiency. At the same time, we'll pursue profitable growth by migrating our customers to new wave products and services, such as ICT (information communications technology), broadband, mobility and managed services.
BT: Our Vision
Our vision is to be dedicated to helping customers thrive in a changing world. The world we live in and the way we communicate are changing, and we believe in progress, growth and possibility. We want to help all our customers make their lives and businesses better with products and services that are tailored to their needs and easy to use.
The Fast Track Leadership Programme runs across BT Wholesale, BT Operate and Openreach:
BT Wholesale
We provide the heartbeat for the UK’s society and economy. Our role is to run BT’s networks. We provide solutions and services for more than 600 customers which comprise fixed and mobile communications companies, internet connections, as well as other providers and BT itself.
Our network handles:
- more than 300 million calls every day
- 350 million internet connections every month
BT Operate
We are responsible for deploying and running communications services for customers over BT's core network and systems and are responsible for implementing BT's global 21CN platform.
Our team is responsible for the overall customer experience and helping BT to deliver its right first time target of 95% by March 2009. We apply stringent standards to testing, planning, operating and monitoring our software-driven services and networks. Our customers are BT's market facing units who work with all types of customers from consumers to multi-nationals.
Openreach
Openreach owns, maintains and develops the access network which links homes and businesses to the networks of Britain’s communications providers, offering equivalency in a clear, measurable way. Communications Providers are our customers, their customers are residential or businesses that use their services. We ensure accessibility to the network backed by a dependable, future-proof network.
If you would like to apply, please email your up to date CV, stating your key achievements and degree classification to btfasttrack@penna.com. Alternatively, for a discussion or further information please contact Gail D’Arcy on 020 7334 8039.